Shipping Information & Returns
Orders are processed within 5 business days.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange. I'm sorry, we do not issue refunds.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Special Order Items
One of a kind Items
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 7 days after delivery
To complete your return, we require a receipt or proof of purchase.
Refunds (if applicable)
Sorry, we do not offer refunds. Exchange or store credit only. Purchaser is responsible for all shipping costs.
Sale items (if applicable)
Only regular priced items may be returned, unfortunately sale items cannot be returned.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 3915 Hwy 290 E. Fredericksburg Texas US 78624.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a store credit to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 3915 Hwy 290 E. Fredericksburg Texas US 78624
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.